Responsible Gaming Policy
At Taika Spinni, we are committed to providing a safe and responsible gaming environment for our customers. We actively promote healthier gambling habits and provide tools and guidance to support you in staying in control of your play.
Gambling should always be a form of entertainment — never a solution to financial or personal difficulties.
1. OUR APPROACH
We recognise gambling-related risks and work proactively to prevent harmful behaviour. To ensure this, Taika Spinni:
- Actively monitors activity to identify potential risk patterns.
- Contacts players where signs of unhealthy behaviour are detected.
- Encourages players to only gamble what they can afford to lose.
- Offers practical tools to manage gambling activity.
- Provides access to support when needed.
Warning Signs Recognising the early signs of risky behavior is the first and most important step. Ask yourself:
- Can I afford to gamble?
- Am I chasing losses in an attempt to recover money previously lost?
- Do I feel the need to increase my stakes to try to win back money faster?
- How do I feel when I reduce my gambling budget?
- Do I feel stressed or frustrated when I stop gambling?
If these questions raise concerns, we encourage you to take proactive steps using the tools and resources we provide.
2. RESPONSIBLE GAMING TOOLS
Because Taika Spinni operates in Finland via Zimpler Pay & Play, identity verification is completed through your bank. However, responsible gaming controls and restrictions can still be applied upon request via our support team or directly from your account.
Self-Exclusion
If you feel you may be developing a gambling problem, you can request a self-exclusion period. Once applied, you will not be able to access your account until the exclusion period has expired.
Available self-exclusion options:
- 1 year
- 3 years
- 5 years
- Lifetime (permanent block)
Self-exclusion can be activated directly in the Profile > Responsible Gaming section or by contacting our Support team.
Cooling-Off Periods
You may also request a temporary break/block for:
- 24 hours
- 7 days
- 14 days
- 30 days
During a cooling-off period:
- The account is temporarily suspended.
- No deposits, bets, or withdrawals can occur.
- Normal access resumes automatically once the period expires.
Deposit Limits
To promote responsible play, we also offer the option to set daily, weekly, and monthly deposit limits.
- Limits can be lowered at any time and will take effect immediately.
- Requests to increase limits will only be applied after a mandatory cooling-off period, ensuring players have sufficient time to reconsider.
External Support Services
In addition to our tools, there are organisations and services that can help prevent gambling-related harm and support recovery. Available in Finnish and English:
- Peluuri
- Gamban
- Päihdelinkki
- Pelirajaton
- Be Aware of Gambling
- Responsible Gaming Foundation
3. UNDERAGE GAMBLING
Taika Spinni strictly prohibits anyone under the age of 18 from accessing our services.
- Identity and age verification is conducted automatically via your bank using Zimpler.
- Underage access is strictly prohibited.
- Any suspected misuse will result in immediate blocking.
Parental Controls
Parents who are concerned that their children may access gambling or other harmful websites are encouraged to use parental control tools:
NetNanny
Cybersitter
These tools help monitor, restrict, and block inappropriate online content.